Parts Contact Information
For general information, please e-mail sales@besser.com or complete this request form
General Information
For general parts inquiries, please e-mail partsales@besser.com
Besser Warehouses
Request More Information
After Hours Assistance
Producers in the Americas:
+1.800.530.9991 or +1.989.354.1000.
Producers outside the Americas:
Parts: +49 4921/805-555
Technical Service: +49 170/ 5739 251
Alpena
Phone: +1.800.530.9991 or +1.989.354.1000
Fax: +.1989.354.3190
Hours: Monday-Friday 7AM–5:30PM EST
Customer Service Representatives:
Doug Harlow
dharlow@besser.com
Gerri Mulka
gmulka@besser.com
Rodney Lang
Customer Service Manager
Moble: +1.989.493.3340
rlang@besser.com
Boone (Quinn Machine & Foundry)
Phone: +1.800.530.9991 or +1.989.354.1000
Fax: +1.515.432.7742
Hours: Monday-Friday 7:30AM – 4PM CST
Customer Service Representatives:
Dennis Pelleymounter - ext. 4113
Moble: +1.515.230.2085
dpelleymounter@besser.com
Jeff Kern - ext. 4104
jkern@besser.com
Denny Anderson - ext. 4115
Customer Service Manager
Moble: +1.515.230.3613
randerson@besser.com
Compton, California (CMC)
Phone: +1.800.530.9991 or +1.989.354.1000
Fax: +1.310.537.5460
Hours: Monday-Friday 7AM – 3:30PM PST
Emden, Germany (OMAG)
Phone: +49 4921/ 805-555
Fax: +49 4921 8 05-186
Hours: Monday-Thursday 7AM–5PM CEST
Friday 7AM–3PM CEST
Customer Service Representatives:
Carsten Hoche – ext. 5248
choche@besser.com
Ralf Leibenzeder – ext. 5245
rleibenzeder@besser.com
Yvonne Reuter – ext. 5249
Customer Service Manager
Mobile: +49.170.5739.268
yreuter@besser.com
Holland and Bins & Batching
Phone: +1.800.530.9991 or +1.989.354.1000
Fax: +1.616.399.4026
Hours: Monday-Friday 8AM – 5PM EST
Customer Service Representatives:
Dave VanZee – ext. 7832
Mobile: +1.989.964.9118
dvanzee@besser.com
Brad Meyer – ext. 7833
Mobile: +1.616.510.9657
bmeyer@besser.com
Montreal (Proneq)
Phone: +1.450.966.3000 or +1.800.363.2400
Fax: +1.450.966.9550
Hours: Monday-Thursday 8AM – 5PM
Friday 8AM – 4PM EST
Customer Service Representative:
Jean-Guy Richer – ext. 3006
jricher@besser.com
Sioux City
McCracken/Hydrotile
+1.800.530.9991 or +1.989.354.1000
Fax: +1.712.277.1222
Hours: Monday-Friday 8AM – 5PM CST
Customer Service Representatives:
Russ Lane – ext. 1837
Mobile: +1.989.906.4198
rlane@besser.com
Jerry Beaver – ext. 1834
Mobile: +1.989.906.5585
jbeaver@besser.com